Warranty

LANDSCAPE WARRANTY

The plant material installed is warranted for a period of one (1) year from the date of installation (the “Warranty Period”). Subject to the following terms and conditions. This limited warranty does not relate to grading, seeding or settlement of subgrade. Seasonal flowers (perennial and annual) are not included in this warranty coverage.

Plant material covered by this limited warranty, which dies during the Warranty Period will be replaced with the plant material of like variety and original size, one time only, provided that the account is paid full per terms of the agreement. In order to insure the survival of replacement plant materials, replanting will be done only during appropriate planting seasons when weather conditions are favorable. The Warranty Period shall not be extended in the event that replacement plantings are required during the Warranty Period.

As a condition of this limited warranty, you are responsible to properly maintain the plant material during the Warranty Period. This limited warranty shall not cover the death of plant material caused by improper plant care ie: under or over watering, vandalism or uncontrollable acts of nature, which shall include but shall not be limited to, high winds, drought, fluids, ice, snow, and hurricane.

All warranty requests must be made in writing by submitting a warranty request email to Omni Landscaping.

 

FENCING INSTALL

 

Please note that fence and gate installations are not subject to warranty. This includes but is not limited to gate adjustment, fence leaning, loose pickets, premature decaying, wood splintings, material warping. 
 

PLANT WATERING

Watering is the primary concern for newly installed plant material. The amount of water is critical. It is possible to over water plants and in fact can be detrimental to their condition. The key of watering trees and shrubs is to keep the root ball and surrounding soil moist but not soggy or saturated. The way to accomplish this is to apply water so the moisture soaks in rather than running off the surface.

SOD INSTALL

Guaranteed to root which takes approximately 2 weeks, as long as customer takes reasonable care in watering. New sod should be watered so root structure stays wet at all times. Watering times will vary based on weather conditions. Sod should be maintained as regular grass after 30 days which should include a regular chemical maintenance program. Please note that we do not warranty sod. 

HARDSCAPE

Omni Landscaping provides a 2-part warranty on all hardscape work:

 

LABOUR: 2 YEARS Omni Landscaping stands behind our labor and craftsmanship for 2 years. If you occur any problems over that time, we will inspect services performed and provide labour to repair problem areas. This warranty does not cover failures due to conditions outside the scope of the hardscape installation.

LIFETIME: This part of the warranty is provided by the manufacturer of the products installed. Omni Landscaping provides no product warranty and consumers should check warranty specifications with manufacturers.


 

MAINTENANCE OPTIONS


Omni Landscaping recommends cleaning hardscapes with a power washer ever 2 years or as needed. It is also suggested to re-sand paver joints every 2 years or as needed with polymeric sand. Paver sealing is an option to protect the finish of the paver surface.



 

QUALITY GUARANTEE

IF YOU ARE NOT SATISFIED WITH THE RESULTS OF OUR SERVICE AND NOTIFY US BEFORE SIGNING THE WAIVER, WE WILL RETURN TO THE PROPERTY AND CORRECT THE PROBLEM FREE OF CHARGE.  CHANGES MADE TO THE ORIGINAL CONTRACT OR WITHOUT PRIOR APPROVAL OF ANY CHANGE ORDERS, MAY BE SUBJECT TO ADDITIONAL CHARGES.  

 


STANDARD TERMS AND CONDITIONS

1.OMNI LANDSCAPING AGREES TO FURNISH LABOUR AND MATERIALS AND IS AUTHORIZED BY YOU TO SERVICE THE PROPERTY AT THE ADDRESS SHOWN ON THE FRONT OF AGREEMENT ON YOUR BEHALF HAS THE AUTHORITY TO GRANT THE ACCORDANCE WITH THIS AGREEMENT.

2.OMNI LANDSCAPING IS NOT RESPONSIBLE FOR ANY INCIDENTAL CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OR RESULTING FROM THE PERFORMANCE OR NONPERFORMANCE OF ANY OBLIGATIONS UNDER THIS AGREEMENT.

3.ALL WARRANTIES WILL BE VOIDED IF SERVICES ARE NOT PAID IN FULL. AS AGREED NO CASH VALUE IS IMPLIED FOR WARRANTY WORK.

4.A LATE FEE OF 3% PER MONTH WILL BE CHARGED ON ANY BALANCE UNPAID OVER THIRTY (30) DAYS. A SERVICE CHARGE OF $35.00 WILL BE CHARGED FOR ANY RETURNED CHECKS. IF YOUR ACCOUNT BECOMES EXCESSIVELY DELINQUENT, SERVICE WILL BE DELAYED UNTIL PAYMENT IS RENDERED AT WHICH TIME TO OUR DISCRETION SERVICE WILL COMMENCE AGAIN. IN ADDITION WE HAVE THE RIGHT TO STOP SERVICING ANYONE WHO IS A CONTINUAL LATE PAYING CUSTOMER. SHOULD IT BECOME NECESSARY TO TAKE ACTION TO COLLECT PAYMENT DUE UNDER THIS AGREEMENT, THE CUSTOMER AGREES TO PAY ALL COSTS OF SUCH COLLECTION INCLUDING REASONABLE ATTORNEY’S FEES, COURT COLLECTION COSTS, AND/OR COLLECTING FEES (A MINIMUM OF $250.00).

5.IF ANY CONFLICTS EXISTS IN THIS AGREEMENT BETWEEN TERMS WHICH ARE PRINTED AND THOSE WHICH ARE TYPED OR WRITTEN. THE TYPED OR WRITTEN TERMS SHALL GOVERN. OMNI LANDSCAPING RESERVES THE RIGHT TO ADD FUEL CHARGES AS NEEDED IF NECESSARY BASED ON FUEL PRICES.

6.THIS CONTRACT AGREEMENT WILL BECOME BINDING AFTER THE THIRD BUSINESS DAY. ALL DEPOSITS ARE NON-REFUNDABLE.